FREQUENTLY ASKED QUESTIONS
Traditional koozies are made from the kind of rubber that sticks around in landfill for centuries. We thought there had to be a better way, so we created one. Introducing The Naturally Cool Company, creators of the eco-koozie™, a hand crafted can cooler made from natural or recycled materials.
Because staying cool shouldn’t cost the Earth.
An Eco-Koozie™ is a handmade can or bottle sleeve designed to keep drinks colder for longer (or warmer if needed). Unlike traditional versions, ours are made using natural or recycled materials instead of virgin neoprene.
We offer two options:
• Natural rubber foam from responsibly farmed Hevea trees (Yulex?)
• Recycled neoprene made from end-of-life wetsuits
Both options reduce reliance on new petrochemicals and help cut waste.
Yulex looks, feels and performs like neoprene while renoprene is slightly stiffer and has a different texture.
Traditional neoprene is petroleum-based and rarely recycled, meaning most products end up in landfill or incineration. We offer alternatives that either avoid petrochemicals altogether or give existing material a second life.
ORDERING & CUSTOMISATION
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Send us your idea, logo or brief
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We create a digital proof and quote
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Once approved, we hand-make your Eco-Koozies™ in the UK and ship them to you
Simple as that.
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Absolutely. We can send you a digital mock-up using our 3D visual tool so you can see how your Eco-Koozie™ will look before anything is made.
Ideally a logo file (vector PDF, AI or EPS), but don’t worry if you’re unsure - just send what you have and we’ll help from there.
Yes, we can print numbers inside the base for limited runs. Great for collaborations, events or collectable merch.
We’re big on doing things properly.
All of our custom prints are guaranteed to be free from manufacturing faults or product defects. If something’s not right, we’ll sort it.
If there’s a genuine quality issue, you can return the item in new, unworn condition and in its original packaging for:
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A replacement of the same item, or
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A full refund
Simple.
Because many of our pieces are personalised or individually numbered, we can’t accept returns on those unless there’s a manufacturing fault or defect.
All return requests must be made within 30 days of receiving your order.
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GENERAL QUESTIONS
Typically around 100 units, though we’re always happy to talk if you have something smaller in mind.
They’re designed to fit standard cans and bottles, including 330ml, 440ml and 500ml.
All Eco-Koozies™ are handmade and assembled at our workshop in the UK.
We source our specialist materials from trusted international partners who focus on sustainable rubber foam and recycled alternatives.
No, design work and digital proofs are included in your quote.
We take pride in what we make. If something isn’t right, we’ll work with you to put it right.